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Global Independent Surveyors, Loss Adjusters & Claims Handlers - Fresh Produce & Temperature Sensitive Cargo Specialists

Freshtech Surveys

Our Services

Specialist support from Freshtech Surveys for reliable cargo inspections, claims, and technical expertise worldwide.

Cargo Inspections

  • Quality inspection/ Quality control
  • Weight and quantity verification
  • Cargo condition & packing
  • Handling & stowage
  • Loading and discharge monitoring
  • Packaging and labelling

Cargo Damage Surveys

  • Cargo condition Survey
  • Cargo damage survey
  • Pre-discharge survey
  • Loading and discharging surveys
  • Pre-shipment Surveys
  • Bulk cargo survey
  • Pre-loading surveys

Risk & Loss Prevention Surveys

Our proactive approach helps clients minimize exposure to operational and cargo-related risks through:
  • Condition & pre-loading surveys
  • Pre-entry and pre-shipment inspections
  • Loading, discharging, stowage, lashing & cargo securing supervision

Claim Investigation, Handling & Recovery

  • Cargo claims recovery
  • General average & salvage claims recovery
  • Claims handling & review
  • Salvage of goods
  • Loss mitigation
  • Cargo misappropriation investigations
  • Theft & fraud surveys

Loss Adjusting

  • Cargo loss adjusting
  • Protection & Indemnity loss adjusting
  • General Average loss adjusting
  • Salvage loss adjusting

e-Surveys

Freshtech Surveys also offers Remote Survey Services for situations where on-site attendance is impractical, unnecessary, or where immediate response is required. This service is particularly useful for low-value claims, time-sensitive incidents, remote locations, or where travel restrictions prevent physical attendance.

Technical Services

Freshtech Surveys provides specialised technical support services for fresh produce, agricultural commodities, temperature-controlled cargo, and food supply chains. Our technical expertise combines practical field experience with postharvest, agronomic, and cargo handling knowledge to support quality assurance, risk reduction, compliance, and operational performance.

Consultancy & Training

Freshtech Surveys provides technical consultancy and specialised training services focused on fresh produce, agricultural commodities, food safety, postharvest handling, and temperature-controlled cargo operations.
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About Us

Global Independent Surveyors, Loss Adjusters & Claims Handlers - Fresh Produce & Temperature Sensitive Cargo Specialists

Founded in Rotterdam, the Netherlands, in 2019 as a specialist in fresh produce quality inspections, Freshtech Surveys has evolved into an independent international provider of marine and non-marine cargo surveying, loss adjusting, claims handling, and risk management services, with particular expertise in fresh produce, agro and soft commodities, and temperature-controlled cargo.

From its origins in fruit and vegetable inspections, the company has expanded to support complex cargo claims, contamination investigations, marine cargo surveys, and forensic produce assessments. Today, Freshtech Surveys serves insurers, brokers, traders, exporters, importers, logistics providers, shipping lines, and legal professionals by delivering timely, accurate, and independent assessments designed to protect our clients’ interests and support informed decision-making.

Freshtech Surveys

Our Expertise

Our multidisciplinary team of surveyors, agronomists, fruit scientists, postharvest technologists, food technologists, marine cargo specialists, veterinary experts, and forensic investigators provides independent technical expertise across the fresh produce, agricultural, food, and logistics sectors. Combining scientific knowledge with practical industry experience, we deliver trusted assessments, investigations, and advisory services that help clients manage risk, resolve disputes, and make informed decisions with confidence.

Fresh Produce & Perishable Cargo

  • Fresh fruits
  • Fresh vegetables & Root Crops
  • Fresh flowers, plants, seedling and ornamental products
  • Fresh-cut produce & prepared fresh products
  • Frozen food products
  • Refrigerated Cargo

Marine Cargo Surveys

We provide comprehensive marine cargo survey services including pre-shipment inspections, loading and discharge surveys, and cargo condition assessments. Our expertise includes the investigation of damage, spoilage, and handling issues during sea transit, with particular focus on perishable and temperature-controlled cargo, supporting claims, dispute resolution, and risk management.

Temperature-Controlled & Frozen Cargo

  • Refrigerated cargo
  • Frozen and deep-frozen goods
  • Dairy (chilled products)
  • Meat (chilled & frozen)
  • Seafood (fish, shellfish, etc.)
  • Temperature-sensitive cargo

Agro & Soft Commodities

  • Cereals & grains (wheat, corn, barley, maize)
  • Oilseeds (soybean, sunflower seed, etc.)
  • Seeds & agricultural products
  • Coffee, cocoa, sugar & spices
  • Fertilizers
  • Raw timber

Agriculture, Horticultural & Crop Failure

Our services include evaluation of crop damage, disease and deterioration, handling practices, and environmental factors, with a focus on identifying cause of loss and supporting claims related to primary production and early supply chain stages.

Product Recall, Contamination & Pesticide Residue Investigations

We support product recall and contamination cases involving fresh produce, agricultural commodities, and temperature-controlled cargo, with particular focus on pesticide contamination and residue-related losses affecting fruits and vegetables.

Pest Inspection, Biosecurity & Contamination Assessment

We provide expert assessment of pest-related damage to cargo across agricultural commodities, horticultural products, fresh produce, and temperature-controlled goods, including marine cargo and storage environments. Our services include the identification and classification of infestations, evaluation..

Forensic & Diagnostic Root Cause Analysis

We provide expert forensic investigation into the causes of damage, deterioration, and loss affecting fresh produce, agricultural commodities, horticultural products, and temperature-controlled cargoes, including marine shipments and storage environments. Our expertise includes detailed root causes..

Our Mission

To deliver reliable, independent surveying and loss adjusting services that provide clarity, reduce risk, and support informed decision-making.

Global Coverage

Through our international network of surveyors and partners, we provide:

Our Approach

Our work combines:

We operate through a network of qualified surveyors and specialists, ensuring the right expertise is deployed for every assignment.

Our Values

Why Choose Us

Independent reporting

Objective and unbiased assessments for every assignment.

Technical specialists

Certified agronomists, fruit technologists, postharvest experts, and loss adjusters.

Global expertise

International support through qualified surveyors and technical specialists.

Practical field knowledge

Hands-on experience across fresh produce. commodities, logistics, and marine cargo.

Fast response

Responsive assistance for urgent cargo and claims situations.

Practical field knowledge

Hands-on experience across fresh produce. commodities, logistics, and marine cargo.

How we work

Independent Assessment

We review the assignment, cargo details. documents, and risks to understand what needs to be inspected or investigated.

Expert attendance

A qualified surveyor or technical specialist attends on-site or remotely to collect evidence, inspect cargo, and assess conditions.

Clear reporting

We deliver an objective, evidence-based report with findings, conclusions, and practical recommendations.

Our Testimonials

We needed an urgent cargo damage survey following a refrigerated shipment issue. Freshtech Surveys responded quickly, attended the inspection, and delivered a detailed report that helped us resolve the claim efficiently. Communication was excellent throughout the process.

Michael Thompson United Kingdom

Our company regularly imports fresh produce, and we engaged Freshtech Surveys for a quality inspection and cold chain assessment. Their technical knowledge was impressive and the reporting was clear, practical, and easy to understand. We will certainly work with them again.

Carlos Mendes Brazil

Freshtech Surveys assisted us with a contamination investigation involving imported fruit. Their independent approach and attention to detail helped identify the likely source of the problem. The final report was professional and provided valuable support during discussions with insurers and suppliers.

Anna van Dijk Netherlands

Freshtech Surveys

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